Frequently Asked Questions

Is it free to use BobaMe?

All the feature is free to use. We only charge payment process fees when you start earning.

Will I receive/send actual Bubble tea?

No, there would not be any actual bubble tea involved.

How to withdraw BobaMe donation? Can I Withdraw in Taiwan or Hong Kong?

If you reach the minimum withdrawal amount (TWD 2000/HKD 500/USD 65), please select "Withdraw" in the system backend, and we will have a representative contact you. We offer bank transfers to Taiwanese banks, as well as transfers via Hong Kong banks and FPS (Faster Payment System). For other regions, we only provide WISE USD transfers. For details, please refer to WISEIf you do not reach the minimum withdrawal amount, withdrawal services will not be available. We apologize for any inconvenience

What payment method do you support?

BobaMe only supports credit card payments. We support credit cards issued by Visa, Mastercard, American Express, China UnionPay (CUP), and Japan Credit Bureau (JCB).

Is it safe to use BobaMe?

The financial information you provide goes through Stripe's payment gateway after encryption. We will never store your payment information.

What Currencies Are Available for Bubble Tea Sponsorship? Can the Currency Be Changed Later?

Currently, we offer options in TWD, HKD, and USD. Please note that once the currency is confirmed upon registration, it cannot be changed.

Can I Request a Refund After Sponsorship?

Yes, you can. Within 7 days after donating, please send an email using the same email address to support@anyonelab.comWe will notify the creator and assist with processing the refund to the original credit/debit card upon mutual agreement. Please note that a 5% processing fee will be deducted from the donation amount for refunds.

Who made BobaMe?

Believed in the future of the creator's economy, we want to curate an accessible ecosystem for creators to connect and grow with their audience by offering support and tools to turn their passion into their profession.

How to contact AnyoneLab team?

Feel free to drop any suggestion or question through email:  support@anyonelab.com

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